There’s more to User Experience Design than mockups and prototypes. Compiled below are the time-honored tools and techniques of our trade, passed on from generation to generation. If you are unfamiliar with a technique, you can read a brief description or follow links to learn more from experienced professionals. Are there missing tools or techniques? Let me know, and I’ll add them!
The tools are organized alphabetically within the Lean UX framework of Think > Make > Check. During the Think phase, you research and, well, think to better understand your users and the problems you are trying to solve to come up with hypotheses to test. Then you Make the quickest representation of a potential solution you can. Finally, you Check the solution against your hypotheses and learn.
Card sorting exercises uncover how your users think about the way content and navigation are organized. In open card sorting, you give more power to participants to create the structure and rename both content and categories using what feels natural to them. Closed card sorting is helpful to understanding where new content fits in an existing structure.